Certified Registered Nurse First Assistant (CRNFA) Practice Exam 2026 – The All-in-One Guide to Exam Success!

The correct answer identifies therapeutic communication as a type that encompasses both verbal and non-verbal methods. Therapeutic communication is a purposeful form of dialogue designed to help patients address their health-related issues and concerns. This type of communication involves active listening, empathy, and responding to verbal cues while also being attuned to non-verbal signals such as body language, facial expressions, and tone of voice.

The combination of verbal and non-verbal communication is essential in therapeutic settings as it fosters a deeper understanding between the healthcare provider and the patient. It allows for meaningful interaction that can significantly influence a patient’s experience, promote thorough understanding, build trust, and facilitate healing.

In contrast, other forms of communication mentioned do not specifically focus on the holistic integration of verbal and non-verbal cues in a therapeutic context. Emotional communication may center more on feelings rather than techniques for effective interaction. Technical communication often relates to conveying information that is clear and concise, often in a clinical or procedural context, but does not prioritize the emotional and relational aspects of interaction with the patient. Interpersonal communication encompasses a broader range of interactions that may not necessarily be aimed at healing or therapeutic outcomes, focusing more on general exchanges between individuals.